On StarOfService there are three pricing options available. Depending on the service you offer, you'll have a few of the following options available:
If you're using a fixed price, make it clear what's included in your price (and make an effort to quote an actual price, even if it is an estimate).
If you are quoting using an hourly rate, explain why you charge a certain price hourly and let the customer know if it changes after a certain number of hours.
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If you must choose this option, you should explain exactly what details you need from the customer to send them a price. Customers are much more likely to hire professionals when they're given some sort of price estimate.
How can I send a quote if I haven't met the customer in person?
We understand that some jobs require a detailed conversation before you can send an accurate price in your quote. That said, the quote is a starting point , so you should try to give an estimate. If you don't feel comfortable giving an estimate, do your best to engage with the customer and explain why. Many customers respond well to in person meetings when they feel like you're interested in their project.
Why is the quote message limited to 1000 characters?
We thought 1000 characters would be a good starting point to create a quote that was detailed and personalized, without being overwhelming. Remember, the customer will also look at your profile and they'll be able to learn more about your business there. The quote message should be used to introduce your business, and why you think you're right for their specific project.
Can I follow up with the customer after I send them a quote?
Yes! We encourage you to send a follow-up message after you've submitted your quote. Follow-up messages are a great way to let customers know you're still interested in their project. Just remember, keep it polite and professional. And feel free to give customers a call if they've included a phone number in their request.