There are many ways to write a great quote. Here are four of our favorite tips along with some examples:
Using the customer’s name in your message can be a great way to set a friendly and personal tone. Take some time to address specific details the customer mentioned in their request, and share any insights (after all, you are the pro) to let them know you understand and will listen to their needs.
Customers want to know why they should hire you for their project. Tell them why you think you’re the right person for the job—and don’t be shy about it.
You can share details from similar projects you’ve worked on in the past, and even describe how you think your unique skills meet their needs. However you decide to show off your business, make sure you have correct spelling and grammar in your message.
Explain what is and what is not included in your price. It can also be helpful to include how your price may change, and what factors may influence a final price. Offering this information is helpful for the customer to know, increases how likely you are to be hired, and shows that you’re an expert that can offer insight on their project.
Providing next steps
Customers are reaching out to you for help on their project, and sometimes that means they aren’t even sure where to start. Give them direction and reassurance by letting them know what they should do next, and when you’re available to talk.
If the customer doesn’t respond, try sending a follow-up message with an invitation to contact you. That way, you've done your best to let them know you’re still available and interested in their project.
Still have questions? Contact us at firstname.lastname@example.org. We're always here to help.