How do clients find you Follow
How do clients find you?
When you activate your targeting, you are directly visible to clients who match your preferences and they can then contact you. If you do not activate targeting, the client will only be able to contact you after you have sent them the first message.
How to get connected
Clients decide which professionals they wish to contact from the list of professionals offered. If a client is interested in you, he will contact you through messaging or clicking on your phone number. This is what we call an interaction.
Advice for our professionals
Once the connection is made, it's up to you to get hired! Respond to the client quickly to let them know that you are interested. Also, your response time affects your ranking.
What determines the ranking
The secret to appearing high on the ranking list is to offer the best experience to our clients. We invite you to focus on these five key elements:
1. Profile
2. Visibility with targeting
3. Your price
4. Responsiveness
5. Client reviews
1. Profile
Your profile has a huge impact on your success on StarOfService. It's like your resume. Why should a client hire you? You know the answer of course - now it's up to you to make sure your profile reflects those reasons.
Professionals with complete profiles appear on top in search results. They have taken the time to provide our clients with the information they are looking for. Fill in all sections and add photos and videos in a good-quality format. The more our clients see and interact with your profile, the higher you will appear on the ranking list.
2. Visibility with Turbo
Once you have taken the time to complete your profile, you will want clients to see it. Enabling Turbo under your services is the best way to make this happen.
With Turbo, you Instantly receive the telephone numbers of your future customers by e-mail or sms.
3. Your price
Clients tend to contact professionals who provide their prices. We know that this is easier for some services than others, but there are many advantages of adding a starting price:
- You avoid getting in contact with clients who are only exploring and who will contact you only to find out your price.
- The clients with whom you interact will be better informed. People like surprises, but not when it comes to prices! You want to be connected with the right clients (with the right budgets).
- If you do have Prices listed in your profile, this will increase the opportunities for you to appear at the top of the ranking list. Be sure not to give false hopes and share realistic prices that reflect your standard rates.
4. Responsiveness
You have just received a request (congratulations!). After celebrating this, the first thing to do is to reply. The sooner you reply, the more likely you are to be hired. Responsiveness is important, especially when clients contact several professionals. To increase your responsiveness, remember to enable SMS notifications and Turbo.Responding quickly is important and this is one of the criteria for being ranked in first place. The faster you respond, the more interested you are in new requests, and the higher you will rank in search results.
5. Client reviews
And finally, you need to have client reviews. As many clients review as possible. These help you earn your future clients' trust. You can find your unique review link which you can share with your former clients in your Profile.Ask your clients to leave a review for you after you have finished the job - they will have more to say. However, don't wait too long. You don't want clients to forget your professionalism.